These can be female candidates based out of Ahmedabad.
They should preferably have some type of call center experience. Engineering background not required. CIPET candidates preferred.
At least one candidate should know 1-2 south languages ( Tamil / Kannad/ Telugu)
Their main role will be to touch base with customers during specific milestones:
- Once order is received – thank you call.
- Re-confirming shipment date call – few days later.
- Follow up for dispatch, as needed. -
- Call plant head for feedback post-handover.
- Routine calls to random customers for feedback.